Refunds Policy

At Art and Ko, we hope to join you in this mission to provide the finest pieces of art and the best customer service experience. Kindly take your time to go through our Return and Refund Policy for you to be relatively aware of the rights and obligations involved in making a purchase from us.

  1. Non-Refundable Items: Our paintings and composite are non-refundable. Nevertheless, these rights stipulate that we do have to follow the rules of the art transactions to Australian consumers. In case you are of the opinion that the item is defective, or you have any other reason to return it, please contact us within a defined period. We will assess the matter and inform you about the procedure.
  2. Defective or Damaged Items: In the circumstance that you are handed a defective or damaged artwork, make certain that you get back to us right away. Should our service, in your opinion, turn out to be subpar, we are willing to grant a replacement or refund, though we will have sole discretion to such a possibility to occur as well as the circumstances of the issue.
  3. Change of Mind: We assume no responsibility for prepaid tickets, since we don’t provide refunds or exchanges in case of mind change. Please take a good look at the product description and photos so as to confirm that you are buying what you want.
  4. Contact Us: If you have any queries/problems/concerns/comments regarding to our Refunds Policy, then please get in touch with us at info@artandko.com.au

By your way, i.e. of purchasing from Art and Ko, you ensure yourself to be bound with Refunds Policy herein described.