We feel privileged to have you as our client and hope the art piece you choose will brighten up your space and bring joy to your day. Please make sure to read and understand our postal and delivery policy by which artworks are shipped and delivered to customers.

1. Processing Time: Orders that are received before noon are generally processed by the following day (excluding weekends and public holidays). As soon as your order has been approved, you will receive a clarified email that contains your tracking information.
2. Shipping Methods: We also provide standard as well as express domestic and international shipping alternatives. The shipping rates as well as delivery time differs from your area of residence and the shipping method that is picked from checkout page.
3. Delivery Times: The approximate delivery times for orders are from their dispatch date and is stated as an indication only. The courier service companies cover any delays to the delivery that might be caused by courier companies or customs processing.
4. Shipping Restrictions: Restrictions related to shipping or possibility of extra handling fees may apply to some artworks if these have size, weight, or material that is important consideration. Should you have any questions concerning shipping prohibitions or need some other clarifications, please do not hesitate to contact us.
5. Delivery Address: Be assured, it suffices to have a delivery address which you have definitely entered correctly at the The exact addresses of losses packages are not to be blamed on us. The package could have been undelivered due to wrong address information.
6. International Orders: Various kinds of import duties, taxes, and tariffs, may be applicable to international orders targeted for a specific importing country. The recipient has to shoulder the freight charges which are the handlers’ duty. This is not taken into account while reckoning the payment and shipping cost.

In case of any questions or concerns that you have with this Policy, you might want to contact us at info@artandko.com.au

Thank you for acquiring artworks at Art and Ko. Our website is designed to be user friendly and make your shopping experience pleasurable. We value your support and hope that you have as much fun as we are.